Privacy Policy

1. Introduction

This Privacy Policy explains how FluidFt collects, uses, and protects your personal information when you use our mobile application. By using this app, you agree to the collection and use of your data in accordance with this policy.

2. Information We Collect

3. Purpose of Data Use

• Personalize user experience
• Fulfill purchases and manage accounts
• Send updates and important communications
• Improve app security and performance
• Provide customer support and troubleshooting
• Comply with legal obligations

4. Data Storage and Security

Your data is securely stored using industry-standard encryption and security measures. Though we take reasonable steps to protect it, no system is 100% secure. You'll be notified within 14 days in case of a breach.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Payment information is stored for 3 days, while other data may be retained for up to 2 years unless you request deletion.

6. Data Sharing and Disclosure

We may disclose your data to comply with legal obligations, enforce our policies, or investigate fraud. We do not sell your data to third parties. We may share data with:

• Service providers who assist in app operation
• Legal authorities when required by law
• Business partners with your explicit consent

7. Third-Party Services

Our app may integrate with third-party services such as:

• Google Play Services (for app functionality)
• Analytics services (for app improvement)
• Payment processors (for transactions)

These services have their own privacy policies. We recommend reviewing their policies separately.

8. Cookies and Tracking

We use cookies and similar technologies for session management, analytics, and app functionality. You may disable cookies through your device settings, but this may affect app functionality.

9. Your Rights

• Access, update, or delete your data
• Restrict or object to processing
• Data portability
• File complaints with regulatory bodies
• Withdraw consent at any time
• Request data correction

10. Data Processing Location

Data is processed in the U.S. and may be transferred to other countries in compliance with applicable laws, including GDPR. We ensure appropriate safeguards are in place for international data transfers.

11. Children's Privacy

We do not knowingly collect data from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information.

12. Opt-Out Rights

To opt out of marketing communications, click the unsubscribe link in emails or contact us directly. You may still receive service-related communications necessary for app functionality.

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 14 days of becoming aware of the breach, in accordance with applicable laws.

14. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through the app or email. Continued use of the app after changes indicates acceptance of the updated policy.

15. Legal Basis for Processing

We process your data based on:

• Your consent (for optional features)
• Contract performance (for app functionality)
• Legitimate interests (for app improvement)
• Legal obligations (for compliance)